Terms Of Service

Welcome to Lilipeptide. By making a purchase or using our website, you agree to the following terms and conditions. Please read them carefully to understand our policies.

1. Product Availability

We ensure that our inventory is always up to date. All products listed on our website are in stock and ready for shipment. Once your payment is successfully processed, we will ship your order promptly.

2. Shipping and Delivery

We provide door-to-door delivery via trusted couriers, including USPS, DHL, and FedEx. Our shipping agents will handle the local customs clearance and deliver your package directly to your address.

Once your order has been shipped, you will receive tracking information to monitor your shipment’s progress.

3. Quality Guarantee

We stand behind the quality of our products. Every item is tested and comes with a Certificate of Analysis (COA) and relevant testing reports to ensure purity and potency.

If for any reason you are dissatisfied with the product due to quality issues, we offer a refund or reshipment based on your preference.

4. 24/7 Customer Support

Our customer service team is available 24 hours a day to assist you with any questions or concerns. Whether you need help with your order, tracking information, or product inquiries, we are here to support you.

5. Refund and Reshipment Policy

If there is an issue with the product’s quality, we will offer a full refund or resend the product. Please contact our customer service within 7 days of receiving the product if you experience any problems. We will promptly investigate and resolve the issue to your satisfaction.

6. Payment Terms

All orders are processed immediately after payment. We accept multiple payment methods, including major credit cards and secure online payment platforms. Payment must be completed before the shipment is initiated.

7. Changes to Terms

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page, and the revised date will be reflected at the bottom of the page. Please review these terms periodically for updates.